• Windows 10 Can T Log In Error
• Windows 10 Can T Log In To Computer

Just upgraded to Windows 10 and chose to use a local account when I set up this computer. But now when I go to Start > Settings > Accounts and click on the 'Sign in with a Microsoft account instead' link, I keep getting the message 'Something went wrong'. Net result is that I am unable to sign into my Microsoft account through this method. Please tell me how to fix this.

Can't switch from local account to Microsoft account? Cannot sign into Microsoft account in Windows 10 to use Cortana, Microsoft Store, or any other features? Now this page will show some useful solutions to fix this issue.

If you try to sign in to your desktop and get the message saying “We can’t sign into your account“, you’re not alone.Mandy Windows 10 users are reporting about it. But no worries, it’s possible to fix. If you are not able to login without Internet in Windows 10, the first time you login to your PC with an Internet connection do the following: Start Go to your account a popup will appear select Change account settings. There will be an option to use local account as administrator, choose that option.

Common issues:

Part 1: Cannot sign into Microsoft account - Something went wrong

Many Windows 10 users cannot sign into Microsoft account and are stuck in the message 'Something went wrong'. This usually happens when they click Sign in with a Microsoft account instead but find cannot switch from a local account to Microsoft account, or try to sign in Cortana/Windows Store with Microsoft account. The causes can be various. I sum up several available solutions you can try.

Solution 1: Network speed

If your internet is disconnected or the net speed is very slow at that moment when you are trying to sign in to Microsoft account, it is likely to become the reason why your Windows 10 cannot sign in Microsoft account. In this case, you have to diagnose your network connection and take a few more attempts until you can sign in successfully.

If that is not the network problem and still you cannot sign into Microsoft account in Windows 10 after many attempts, try the following solutions.

Solution 2: Create a new local account

Another reason why your Windows 10 cannot sign into Microsoft account is there may be an issue with your current user profile. In this case, you can create a new local admin account.

Step 1: Open Windows 10 Command Prompt as administrator.

Step 2: Type net user <username> /add (for example: net user iSumsoft /add) and hit Enter key to add a new local user account. Then type net localgroup Administrators <username> /add and hit Enter key to make the user an administrator account.

Step 3: Sign out your current account. Then sign in Windows 10 with the newly added local admin account and then try to sign into (switch to) Microsoft account.

Tips: This way worked for many Windows 10 users including myself.

Solution 3: Check Microsoft account sign-in assistance service

One of the reasons why your Windows 10 cannot sign into Microsoft account is likely because Microsoft account sign-in assistance service is not turned on.

Step 1: Press Win + R keys to bring up the Run dialog box. Then type services.msc and click OK.

Step 2: The Services window opens. On the right pane scroll down to find Microsoft Account Sign-in Assistant Service, and then double-click on it.

Step 3: Make sure the Service status is Start. Click the drop-down behind the Startup type and select Automatic or Manual. Then click Apply and OK to save the changes.

Step 4: Restart your computer and then try to sign in Windows 10 with Microsoft account.

If this still cannot work for you, try the following solutions.

Solution 4: Troubleshoot by program

Step 1: Download the program Microsoft Accounts troubleshooter.

Step 2: Run the program. It will automatically detect invalid settings on your system. Just need to click Next and wait till troubleshooting is completed.

Step 3: Once problems are fixed, reboot your Windows 10 and then try to sign in to Microsoft account.

If this still cannot work for you, what a pity! I’m afraid you have to reinstall system.

Part 2: Cannot sign into Microsoft account – Password is incorrect

Windows 10 Can T Log In Error

If Windows 10 cannot sign into Microsoft account because of an incorrect password, things will be much easier. Just need to reset the password.

(1) If your Microsoft account is tied to your local account, reset your password from https://account.live.com/resetpassword.aspx.

(2) If your Microsoft account has existed independently on your Windows 10, you can reset Microsoft account password from Windows 10 login screen or by using our software product Windows Password Refixer.

Related Articles

• How to Secure Your Microsoft Account
• Locked Out of Microsoft Account on Windows 10
• Why Do I Need a Microsoft Account for Windows 10
• Fix 'Windows Cannot Change the Password' Error in Windows 10
• How to Create Administrator Account When Can't Sign in Windows 10
• A New Way to Unlock Microsoft Account Using Your Phone instead of Password

Just upgraded to Windows 10 and chose to use a local account when I set up this computer. But now when I go to Start > Settings > Accounts and click on the 'Sign in with a Microsoft account instead' link, I keep getting the message 'Something went wrong'. Net result is that I am unable to sign into my Microsoft account through this method. Please tell me how to fix this.

Can't switch from local account to Microsoft account? Cannot sign into Microsoft account in Windows 10 to use Cortana, Microsoft Store, or any other features? Now this page will show some useful solutions to fix this issue.

Common issues:

Part 1: Cannot sign into Microsoft account - Something went wrong

Many Windows 10 users cannot sign into Microsoft account and are stuck in the message 'Something went wrong'. This usually happens when they click Sign in with a Microsoft account instead but find cannot switch from a local account to Microsoft account, or try to sign in Cortana/Windows Store with Microsoft account. The causes can be various. I sum up several available solutions you can try.

Solution 1: Network speed

If your internet is disconnected or the net speed is very slow at that moment when you are trying to sign in to Microsoft account, it is likely to become the reason why your Windows 10 cannot sign in Microsoft account. In this case, you have to diagnose your network connection and take a few more attempts until you can sign in successfully.

If that is not the network problem and still you cannot sign into Microsoft account in Windows 10 after many attempts, try the following solutions.

Solution 2: Create a new local account

Another reason why your Windows 10 cannot sign into Microsoft account is there may be an issue with your current user profile. In this case, you can create a new local admin account.

Step 1: Open Windows 10 Command Prompt as administrator.

Step 2: Type net user <username> /add (for example: net user iSumsoft /add) and hit Enter key to add a new local user account. Then type net localgroup Administrators <username> /add and hit Enter key to make the user an administrator account.

Step 3: Sign out your current account. Then sign in Windows 10 with the newly added local admin account and then try to sign into (switch to) Microsoft account.

Tips: This way worked for many Windows 10 users including myself.

Solution 3: Check Microsoft account sign-in assistance service

One of the reasons why your Windows 10 cannot sign into Microsoft account is likely because Microsoft account sign-in assistance service is not turned on.

Step 1: Press Win + R keys to bring up the Run dialog box. Then type services.msc and click OK.

Step 2: The Services window opens. On the right pane scroll down to find Microsoft Account Sign-in Assistant Service, and then double-click on it.

Step 3: Make sure the Service status is Start. Click the drop-down behind the Startup type and select Automatic or Manual. Then click Apply and OK to save the changes.

Step 4: Restart your computer and then try to sign in Windows 10 with Microsoft account.

If this still cannot work for you, try the following solutions.

Solution 4: Troubleshoot by program

Windows 10 Can T Log In To Computer

Step 1: Download the program Microsoft Accounts troubleshooter.

Step 2: Run the program. It will automatically detect invalid settings on your system. Just need to click Next and wait till troubleshooting is completed.

Step 3: Once problems are fixed, reboot your Windows 10 and then try to sign in to Microsoft account.

If this still cannot work for you, what a pity! I’m afraid you have to reinstall system.

Part 2: Cannot sign into Microsoft account – Password is incorrect

If Windows 10 cannot sign into Microsoft account because of an incorrect password, things will be much easier. Just need to reset the password.

(1) If your Microsoft account is tied to your local account, reset your password from https://account.live.com/resetpassword.aspx.

(2) If your Microsoft account has existed independently on your Windows 10, you can reset Microsoft account password from Windows 10 login screen or by using our software product Windows Password Refixer.

Related Articles

• How to Secure Your Microsoft Account
• Locked Out of Microsoft Account on Windows 10
• Why Do I Need a Microsoft Account for Windows 10
• Fix 'Windows Cannot Change the Password' Error in Windows 10
• How to Create Administrator Account When Can't Sign in Windows 10
• A New Way to Unlock Microsoft Account Using Your Phone instead of Password